Privacy Policy

Terms & Conditions

Effective Date: January 26, 2025

Welcome to loomsearch.com (“loom,” “we,” “us,” or “our”).

By accessing or using our website, tools, reports, or services (the “Services”), you agree to this Policy (“Policy”). Please read it carefully.

If you do not agree to this Policy, do not use loom.

At loom, we prioritize your privacy and security with a minimal-data approach.

  • We collect only the data needed to operate and improve the service.
  • Search queries are stored for 24 hours and appear in your search history. You can delete them at any time.
  • We do not store long-term search logs or use query content for analytics or training.
  • Our platform uses third-party tools for hosting, authentication, analytics, and performance.
  • Users are responsible for ensuring their searches comply with applicable laws.
  • We follow industry-standard security practices.

1. Introduction

loom is committed to protecting your privacy and the security of your information. This Privacy Policy explains how we collect, process, retain, and protect data when you use loomsearch.com.

2. Information We Collect

A. User Information

1. Contact Information

We may collect:

  • Email address
  • Account details
  • Optional profile information used for login, account administration, and support

2. Service Usage Data

We may collect non-content metrics such as:

  • Number of API calls
  • Session events
  • Device/browser type
  • Performance and security logs

3. Platform Data

Anonymous data may be collected, such as:

  • Page visits
  • Time on site
  • Technical performance data
  • IP address (security and anti-abuse)

4. Authentication Data

Authentication providers may process login credentials or tokens.
These third-party systems follow their own privacy policies.

3. Search Query Logging & Retention

loom uses a short-term retention model designed to allow user convenience while maximizing privacy.

A. 24-Hour Temporary Storage

Search queries and their associated results may be stored for up to 24 hours.
Purpose:

  • Provide users access to recent searches
  • Improve user experience
  • Support platform functionality

B. Search History Display

Your account includes a search history dashboard, allowing you to:

  • View past searches
  • Revisit previous results
  • Delete entries at any time

C. User-Controlled Deletion

You have full control over deletion. When you delete a search:

  • It is removed from your account immediately
  • The underlying stored data is permanently deleted from our system

D. No Long-Term Logging or Profiling

Outside of the 24-hour window and user-facing history:

  • loom does not permanently store query content
  • We do not use search data for analytics
  • We do not use it for model training, advertising, or resale
  • Deleted queries are not recoverable

4. How We Use Information

We use the collected information to:

  • Operate and maintain the platform
  • Provide search functionality and API access
  • Improve performance and stability
  • Communicate important updates
  • Prevent abuse and ensure security
  • Enable account management and billing (if applicable)

We do not sell or share your data for marketing.

5. Disclosure of Information

loom will not sell or rent your personal information.
We may share limited information only under these conditions:

A. Operational Partners

Trusted third-party vendors who provide:

  • Hosting
  • Authentication
  • Billing
  • Analytics
  • Security services

These partners operate under confidentiality agreements and adhere to their own privacy policies.

B. User Consent

We may disclose data when you explicitly authorize us to do so.

C. Legal Requirements

We may disclose information when required to comply with:

  • Lawful requests
  • Court orders
  • Legal processes
  • Government or law enforcement requirements

D. Protection & Enforcement

To enforce our Terms of Use or protect the rights, safety, and security of users and the platform.

E. Business Transfers

If loom undergoes a merger, acquisition, or asset sale, relevant user information may be transferred as part of the transaction.

6. Security Measures

We implement industry-standard protections, including:

  • Encryption where appropriate
  • Secure authentication methods
  • Firewalls and access controls
  • Regular security reviews
  • Third-party infrastructure with strong compliance standards

You are responsible for safeguarding your account credentials.

7. Data Retention & Rights

We retain only the minimal information required for:

  • Account management
  • Legal compliance
  • Platform functionality

We do not retain search queries.

loom aims to comply with major privacy frameworks, including GDPR principles, and respects user rights such as access, correction, and deletion where applicable.

8. Third-Party Services

While our third-party vendors may evolve, loom typically relies on services for:

  • Website hosting & delivery
  • Authentication and login
  • Usage analytics
  • Payment processing (if applicable)
  • Cloud infrastructure

Each service has its own independent privacy policy, which governs how that provider processes data.

We recommend that users review those policies if concerned.

9. Policy Updates

We may update this Policy periodically.
Changes take effect upon posting with an updated date.
Continued use of the service constitutes acceptance.

10. Contact Us

For questions about this Policy, email contact@loomsearch.com