Privacy Policy

Terms & Conditions

Effective Date: January 26, 2025

Welcome to loomsearch.com (“loom,” “we,” “us,” or “our”).

By accessing or using our website, tools, reports, or services (the “Services”), you agree to this Policy (“Policy”). Please read it carefully.

If you do not agree to this Policy, do not use loom.

At loom, we prioritize privacy and security with a minimal-data approach.

  • We collect only the data needed to operate and improve the service.
  • Search queries are stored for 24 hours and appear in your search history. You can delete them at any time.
  • We do not store long-term search logs or use query content for analytics or training.
  • Our platform uses third-party tools for hosting, authentication, analytics, and performance.
  • Users are responsible for ensuring their searches comply with applicable laws.
  • We follow industry-standard security practices.

1. Introduction

loom is committed to protecting your privacy and the security of your information. This Privacy Policy explains how we collect, process, retain, and protect data when you use loomsearch.com.

2. Information We Collect

We may collect:

  • Account Information
    • Email address
    • Account details
    • Optional profile information used for login, account administration, and support
  • Usage & Technical Data
    • Session events
    • Device/browser type
    • Performance and security logs
    • IP address (security only)
  • Search Queries (Temporary)
    • Search inputs and associated results may be stored for up to 24 hours to:
      • Provide search history access
      • Support platform functionality

2. Service Usage Data

We may collect non-content metrics such as:

  • Number of API calls
  • Session events
  • Device/browser type
  • Performance and security logs

3. Search Retention & Deletion

  • Search history is visible in your account
  • You may delete entries at any time
  • Deleted searches are permanently erased
  • loom does not retain long-term query content
  • Search data is not used for analytics, training, advertising, or resale

4. How We Use Data

  • We use data only to:
    • Operate, maintain, and secure the platform
    • Provide services
    • Prevent abuse and ensure security
    • Provide search functionality and API access
    • Improve performance and stability
    • Communicate important updates
    • Enable account management and billing (if applicable)

We do not sell or share your data for marketing.

5. Third-Party Services

  • loom uses third-party providers for:
    • Hosting
    • Authentication
    • Payments
    • Security and infrastructure

Each provider operates under its own privacy policy.

6. Security

We use industry-standard safeguards including:

  • Encryption where appropriate
  • Secure authentication
  • Access controls
  • Regular security reviews

You are responsible for protecting your credentials.

7. International Users

loom operates from the United States but may be accessed globally. By using loom, you consent to processing under U.S. law and agree to comply with local regulations.

8. Policy Updates

Updates take effect upon posting with a new date.

9. Platform Data

Anonymous data may be collected, such as:

  • Page visits
  • Time on site
  • Technical performance data
  • IP address (security and anti-abuse)

10. Authentication Data

  • Authentication providers may process login credentials or tokens.
  • These third-party systems follow their own privacy policies.

11. Search Query Logging & Retention

loom uses a short-term retention model designed to allow user convenience while maximizing privacy.

1. 24-Hour Temporary Storage

Search queries and their associated results may be stored for up to 24 hours to:

  • Provide users access to recent searches
  • Improve user experience
  • Support platform functionality

2. Search History Display

Your account includes a search history dashboard, allowing you to:

  • View past searches
  • Revisit previous results
  • Delete entries at any time

3. User-Controlled Deletion

You have full control over deletion. When you delete a search:

  • It is removed from your account immediately
  • The underlying stored data is permanently deleted from our system

4. No Long-Term Logging or Profiling

Outside of the 24-hour window and user-facing history:

  • loom does not permanently store query content
  • We do not use search data for analytics
  • We do not use it for model training, advertising, or resale
  • Deleted queries are not recoverable

12. Disclosure of Information

loom will not sell or rent your personal information. We may share limited information only under these conditions:

1. Operational Partners

Trusted third-party vendors who provide:

  • Hosting
  • Authentication
  • Billing
  • Analytics
  • Security services

These partners operate under confidentiality agreements and adhere to their own privacy policies.

2. User Consent

We may disclose data when you explicitly authorize us to do so.

3. Legal Requirements

We may disclose information when required to:

  • Respond to lawful requests and court orders
  • Comply with legal processes
  • Provide government or law enforcement requirements
  • Protect users of the platform
  • Complete a business transaction

4. Protection & Enforcement

To enforce our Terms of Use or protect the rights, safety, and security of users and the platform.

5. Business Transfers

If loom undergoes a merger, acquisition, or asset sale, relevant user information may be transferred as part of the transaction.

13. Security Measures

We implement industry-standard protections, including:

  • Encryption where appropriate
  • Secure authentication methods
  • Firewalls and access controls
  • Regular security reviews
  • Third-party infrastructure with strong compliance standards

You are responsible for safeguarding your account credentials.

14. Data Retention & Rights

We retain only the minimal information required for:

  • Account management
  • Legal compliance
  • Platform functionality

We do not retain search queries.

loom aims to comply with major privacy frameworks, including GDPR principles, and respects user rights such as access, correction, and deletion where applicable.

15. Third-Party Services

While our third-party vendors may evolve, loom typically relies on services for:

  • Website hosting & delivery
  • Authentication and login
  • Usage analytics
  • Payment processing (if applicable)
  • Cloud infrastructure

Each service has its own independent privacy policy, which governs how that provider processes data.

We recommend that users review those policies.

16. Policy Updates

  • We may update this Policy periodically.
  • Changes take effect upon posting with an updated date.
  • Continued use of the service constitutes acceptance.

17. Contact Us

For questions about this Policy, email contact@loomsearch.com